Alyx, an AI service desk for 40,000 associates
Ran requirements workshops and user stories through sprint delivery, moved Level 1 support to a vendor at launch, and rolled out guides in eight languages with lunch-and-learn training.
I lead cloud migrations for global manufacturers
Ran requirements workshops and user stories through sprint delivery, moved Level 1 support to a vendor at launch, and rolled out guides in eight languages with lunch-and-learn training.
Moved 25+ applications to Oracle Cloud, managing the full lifecycle from initiation to close behind a planned ~$13M five-year cloud commitment.
Joined as program coordinator, then took over as PM for the network, cloud and infrastructure, and end-user computing workstreams.
Ideal State SIEM, a Check Point HEC, DMARC and security-awareness program replacing Proofpoint, and a web application firewall in OCI.
Coordinated the upgrade across the global virtual estate, plus MFT and EBS disaster-recovery work.
Moved the JBMC Brazil data center and replaced about 30 assembly-line switches at TRMF, scheduling cutovers around production. Earlier, at Spectrum Networks, delivered 30+ Comcast data center sites.
As IT governance lead, helped implement a six-gate project lifecycle, defined project levels and ran gate reviews across the portfolio. Administered WorkOtter, the company's PPM tool, built program roadmaps, and mentored new and junior PMs.
Agree on scope, sponsor and project level before work starts, so the right amount of governance applies.
Confirm budget, CapEx and OpEx with IT Finance before the team commits to a plan.
Build the roadmap with the people doing the work: requirements, dependencies, risks and vendor commitments.
Build and test in sprints or phases with visible status, and get sign-off that the work meets requirements.
Confirm cutover plans, training, support handoff and change approval before anything goes live.
Hand off to operations, close out vendors and budget, and record lessons so the next project starts ahead.
IT PMO Lead (contract)
Formerly American Axle & Manufacturing. Lead IT programs and portfolio governance for a global automotive supplier with 175 locations in 24 countries.
IT Project Manager · Contract Consultant
Two short back-to-back contracts. Gathered requirements, mapped integration workflows, and built Power BI project health dashboards for leadership.
IT Project Manager
Delivered 200+ hardware cutovers across 30+ Comcast data center sites in Michigan, Indiana and Kentucky, with zero missed cutover windows.